- Type
- Bitcoin ATM network; OTC desk at the Causeway Bay flagship
- Machines
- 88 (23 Island, 33 Kowloon, 32 NT & islands)
- Sell-capable
- 8 machines
- Buy fee
- 13% + HK$100; members 6.5%; BCH 1%
- Sell fee
- 13% + HK$25
- Coins
- BTC, ETH, BCH, DOGE, XAUt
- Licence
- Not SFC-licensed
The most convenient cash network in town, at 13% a time
COINHERO has more machines than any other Hong Kong operator, the clearest rules, and the only ATMs that pay out cash for crypto. Fees, limits and ID rules are all published, which deserves credit. The problem is cost: on a HK$10,000 purchase the posted charges come to about HK$1,400, dozens of times what a licensed platform charges.
If you have spotted a Bitcoin ATM on a Hong Kong street, there is a good chance it was a COINHERO. People searching for “coinhero bitcoin atm” usually want three things: the nearest machine, the real fee, and whether they can sell coins for cash. COINHERO is headquartered in Causeway Bay, where it runs a flagship shop. Its machines live mostly in 24-hour laundromats, claw-machine arcades and malls; it also runs an OTC desk at the flagship and has operations in Taiwan.
Every figure here comes from COINHERO’s FAQ and machine locator, checked on 6 October 2026. A machine on the list is not proof it works today, and we did not test any machine in person.
The COINHERO network: 88 Bitcoin ATMs
COINHERO’s locator page repeats its list several times for the map widget. After removing duplicate addresses we count 88 Hong Kong machines: 23 on Hong Kong Island, 33 in Kowloon and 32 in the New Territories and islands. That is fewer than the 100 or 124 quoted in articles from late September 2026; COINHERO’s own October 2025 press release said “more than 90”. Gaps in the operator’s own numbering (Fanling #2, Tsing Yi #1–#2, Hang Hau beyond #2) suggest some sites have gone. We use 88 as the current figure.
The placement is very everyday: a claw-machine arcade on Queen’s Road Central, laundromats on the eastern Island, 24-hour laundries in Yuen Long and Tuen Mun. Some machines follow venue hours; the one in Space Club at The Centrium in Central only opens Wednesday to Saturday, 23:00 to 05:30. The operator labels three host venues as adult stores, so check the list before you set off if that matters to you. There are no machines in Tung Chung or at the airport. For every machine on one map, see our Bitcoin ATM map.
The 8 COINHERO ATMs that let you sell
Of roughly 202 crypto ATMs on Hong Kong operator lists, only these eight are flagged as two-way, and all belong to COINHERO. On 30 September there were nine; the Hang Hau machine in Tseung Kwan O is now buy-only.
Western and Southern districts of the Island, Tseung Kwan O, Sha Tin, Tai Po and Tsuen Wan have no sell-capable machine, so selling means a trip to one of the sites above. At 13% plus HK$25 the cost is far above selling on a licensed platform and withdrawing HKD by FPS; our cash-out guide compares every route.
How COINHERO fees work
The fee structure is clear. Unregistered users buying BTC, ETH, DOGE or tokenised gold (XAUt) pay 13% of the amount plus a fixed HK$100. Selling costs 13% plus HK$25. BCH costs 1% either way. The FAQ comparison table shows 6.5% for registered members but does not say whether the fixed charge still applies. Older research described membership as nominally HK$1,000 a year but currently free; we could not reconfirm that on today’s site.
One wrinkle: COINHERO’s press release on CoinDesk on 21 October 2025 quoted an “8.6% spread + HK$100”, while the FAQ now says 13%. Fees may have gone up, or they may vary by machine. The number that counts is the one on the screen in front of you.
The fixed HK$100 hurts most on small trades: on a HK$1,000 purchase the effective fee is 23%. For comparison, HashKey’s base fee of about 0.29% on the same HK$10,000 comes to roughly HK$29. COINHERO’s OTC desk at the flagship is a cheaper option for bigger amounts: minimum HK$8,000, a fee of up to 5% (3% for members), and KYC above HK$100,000.
A practical example: a night-shift worker in Tuen Mun finishes at 2am and needs to sell HK$3,000 of Bitcoin. Tuen Mun #3 is a 24-hour two-way machine, so he can send the coins to the address on screen and take cash. At 13% plus HK$25 the posted cost is about HK$415, leaving him roughly HK$2,585 before any rate spread. If he can wait until morning, selling on a licensed platform and withdrawing by FPS would cost a fraction of that. An ATM sells you immediacy and cash; be sure you need both.
Limits, banknotes and registration
| Item | COINHERO (official site, 6 Oct 2026) |
|---|---|
| Minimum per transaction | HK$500 (HK$100 for BCH) |
| Maximum, unregistered | HK$100,000 per transaction |
| Above HK$100,000 | Registration: email, mobile OTP, HKID or passport, selfie, fingerprint |
| Notes accepted | HK$1,000, HK$500, HK$100; first note must be HK$1,000 or HK$500 |
| Coins | BTC, ETH, BCH, DOGE, XAUt |
| Foreign-currency machines | FAQ mentions USD (US$20 + 13%) and EUR (EUR 10 + 13%) machines; locations not listed |
Fingerprint registration is unusual among Hong Kong ATM operators. It gives large trades a solid identity trail, but it also means handing biometric data to a company that the SFC does not supervise, so read the privacy policy first.
Using a COINHERO ATM, step by step
- Check the location and hours
Confirm the machine and its hours on the official list; pick one of the eight two-way machines if you want to sell. Nearby options are on our ATM map.
- Open your wallet
Bring up a receiving QR code in your own wallet app. Never use an address someone else gave you.
- Choose a coin and scan
Select the coin on screen, scan your wallet QR code and check the address.
- Insert notes
Start with a HK$1,000 or HK$500 note, then add HK$100s if needed. The screen shows the amount after fees.
- Confirm and keep the receipt
Confirm, keep the receipt and check that the coins arrive. Above HK$100,000 you must register first.
Licence status and risks
COINHERO is not licensed by the Securities and Futures Commission (SFC). Hong Kong has no dedicated Bitcoin ATM licence at present. Some 2025 articles claimed ATM operators must hold a Customs and Excise money service operator (MSO) licence, but the MSO regime covers changing and remitting fiat money; it is not a crypto ATM licence. We found no record of any government order to remove Bitcoin ATMs.
That is set to change. The Financial Services and the Treasury Bureau’s consultation conclusions of 24 December 2025 propose SFC licensing for virtual-asset dealing, including crypto-for-cash exchange “through physical locations”, which is expected to cover ATM networks. HK$5 million of paid-up capital is proposed, with no transition period. As of 6 October 2026 the bill has not been introduced to LegCo.
COINHERO pros, cons and who it suits
Pros
- 88 machines across Hong Kong, many open 24 hours
- The only ATMs in Hong Kong that pay out cash for crypto (8 machines)
- Fees, limits and ID rules all published
- Members pay 6.5%
- OTC desk at the flagship is cheaper for larger trades
Cons
- 13% + HK$100 for unregistered buys, more on small amounts
- FAQ fee differs from the 2025 press release (8.6%)
- Large-trade registration requires a fingerprint
- Not SFC-licensed; no investor protection
- The list changes; a listed machine may not be working
Good fit: someone who needs a small amount of Bitcoin with cash late at night or at the weekend, or who genuinely needs coins turned into cash on the spot. Poor fit: anyone buying regularly. Ten purchases of HK$5,000 a year would cost about HK$7,500 in posted fees alone.
COINHERO spells out its fees very clearly, and that is exactly why you should read them: 13% plus HK$100 is not small change.
Its real value lies in those eight two-way machines and the laundromat that is still open at 3am. If you simply want to own Bitcoin, FPS into a licensed platform costs a fraction of the price.
Licensed alternatives: HashKey Exchange and OSL take FPS deposits and pay out HKD when you sell. For the other big ATM network, see our CoinUnit review. Check any licence on the SFC register.
Frequently asked questions
How much are COINHERO Bitcoin ATM fees?
Per COINHERO’s FAQ on 6 October 2026, unregistered users pay 13% plus a fixed HK$100 to buy BTC, ETH, DOGE or XAUt, and 13% plus HK$25 to sell at a two-way machine. Registered members pay 6.5%. BCH is the exception at 1%. An October 2025 press release quoted 8.6%; the official FAQ now says 13%.
Which COINHERO ATMs let you sell crypto for cash?
Only 8 of the 88 machines: the Causeway Bay flagship (24h), K11 Art Mall and Tsim Sha Tsui Mansion in TST, Grand Plaza in Mong Kok, Yue Man Square in Kwun Tong, San Kung Street in Sheung Shui (24h), Man Bo Building in Tuen Mun (24h) and Pau Cheung Square in Yuen Long (24h). Hang Hau is no longer flagged for selling.
Do COINHERO ATMs need ID?
Not up to HK$100,000 per transaction. Above that you must register with email, a mobile one-time password, HKID or passport, a selfie and a fingerprint. Registered members also pay 6.5% instead of 13%. We do not recommend splitting trades to avoid registration.
Which banknotes do COINHERO machines take?
HK$1,000, HK$500 and HK$100 notes, but the first note you insert must be HK$1,000 or HK$500. The minimum is HK$500 per transaction (HK$100 for BCH). The FAQ also mentions USD and EUR machines, but the locator does not say where they are.
Is COINHERO legal in Hong Kong?
Using a Bitcoin ATM in Hong Kong is legal, and no government order has removed COINHERO’s machines. But ATMs have no dedicated licence today and COINHERO is not SFC-licensed. The planned SFC dealer regime is expected to cover ATM networks, with no transition period. See is crypto legal in Hong Kong.
Sources
- COINHERO FAQ (fees, limits, registration) · Checked 6 Oct 2026
- COINHERO ATM locations · Checked 6 Oct 2026
- COINHERO press release on network expansion (CoinDesk) · 21 Oct 2025
- FSTB/SFC consultation conclusions on VA dealing and custody · 24 Dec 2025
Ready for your first coin?
Sign-up and the ID check take a few minutes. Then buy Bitcoin, Ether or USDT with Visa, Mastercard or Apple Pay.
It is not licensed by Hong Kong’s SFC, so local investor protection does not apply. For HKD and FPS deposits, use a licensed platform.